Reviews

we hoped for a more proactive approach, more background checking to see if information was already in the Caliber system, given our other loans with them. The lack of communication at the end of the appraisal process wasn't good. I had a few unanswered emails.

Everything was very fast and communication was upkept the entire time

Answered all my questions, explained what was needed to make it a smooth process.

Heath was on top of the process the whole way. He always answered within a couple of hours, even on weekends.

Heath always provides prompt replies. He is friendly and projects honesty.

Heath was incredibly understanding and was available every time I needed to talk to him. His team went above and beyond to ensure I was successful in obtaining my dream of buying a home. The team was super responsive and answered any questions or concerns I had immediately. I couldn’t have done it without them!!

We had a great experience.

Everyone I talked to made the process super easy and worry free. Very responsive team no complaint’s from me!

Being a local business. Being helpful even after hours. Being knowledgeable and keeping everyone in the loop.

They are very flexible with my schedule. They respond quickly and explained everything throughout the whole process.

As a first time homebuyer, I was astounded by the high volume of paperwork and the many steps that I had to engage to purchase my home. Thankfully, I had Heath Riddle and his team at Caliber Home Loans to walk me through the process and close on my home even earlier than originally anticipated. The entire process was smooth and I was always informed on the status of my application. Truly, my experience with Caliber demystified the process of buying a home and I couldn't be happier with the outcome.

Smooth as silk

Heath made the process so easy. Every question we had he was there to answer it.

The whole step of the way Heath kept us informed and updated on what was to come next. It was super easy to reach him and he was always available to answer our questions. He also helped us save money and I believe he did not try to scam us in any way like a previous lender tried to. If we ever purchase another home we will be calling Heath!

Heath was friendly, professional, responsive, and thorough.

I am so grateful to Heath and Caliber for his very professional, supportive and fast service. He literally kept from loosing the house I was purchasing. The other mortgage I started with took three months and three extensions and were requesting another but they could not close on my loan so I switch to Caliber loans at the recommendation of my real state agent. They close my mortgage loan in less than a month. I am very happy to recommend their services. They are amazing!.

Communication and customer service

Heath never gave up on getting us approved!

He made the loan process super easy. Very quick to respond to emails.

The communication the fact that he cared what happened

Heath’s team was great. They answered all my questions on a timely manner and there were always available.

Heath and his team made it such an easy process. They were in constant communication on what was going on. They were available to talk to at any time.

Heath made himself very available to answer any and all questions I had about the home buying process!

Heath was there for us every step of the way. We had an unusual circumstance where we were selling two homes in two different states and trying to buy one home so we had a lot of changes and contingencies going on. Heath was always on top of it!