Reviews

I believe the main problem is his assistant Joy. She is unpleasant, not clear and therefore creates issues that would be easily avoided with more patient and thought of geared towards the customer. She needs to remember that without the customer is the reason that she has a job which in turn means also a paycheck.

Heath always kept me informed and updated to the status of my loan! He made this process extremely easy. I felt confident at all times that he had everything taken care of and nothing was being missed. He helped me close a week early and he was always very prompt and friendly in his responses when I emailed him. This was the second time I’ve used Heath and would absolutely recommend him to my very closest family and friends!

Heath and Joy were extremely helpful and patient with us the entire time. The closing took longer than expected but they were completely transparent through the whole process. At one point I wasn’t sure if we would be able to proceed at one point and they were so empathetic and said “we will get through this together and make it happen.” They treated us like we were family. I have already given Heath’s contact information to two people.

He always keeps your best interests at ❤

Very professional company! Great communication between Heath and myself always checking in and keeping us updated on the latest information and details. Would highly recommend!!! Thanks for all your help.

Heath was an amazing lender both when we purchased our home and when we refinanced. He answers all of our questions, gave us great tips and really shows that he was thinking of every way to help us.

Heath was always there to answer my questions with a great attitude. I love his personality and great customer service. He is very professional and guided us through the entire process until we got the keys to our new house.

After experiencing some no-so-pleasant communication and results with my original lender, Heath stepped up immediately. From day 1 when I explained my situation, he assured me Caliber would do a better job and he was proven correct every step of the way. I am now a proud home owner with a rate that makes other people jealous! I would definitely recommend.

Heath is always there to answer questions and be as helpful as he possibly can. I refer all my friends and family to him and will continue to use him whenever I can.

Heath and his staff took on my very complex problem and handled it to the highest level possible.

Heath was always available and very prompt in addressing our questions. He is highly professional and we had a great experience working with him.

Heath did a great job and made the process a lot less stressful overall. Near the end things got a bit stressful because we were being asked for documents we could have gotten over sooner, but most of that fell on the underwriter more than Heath so I don't fault him for that. Overall, I would work with Heath again if the opportunity arose.

Heath was responsive, informative and helpful throughout the process. He was easy to work with!

Heath was there for every step of the process. He mare sure to answer all questions as quickly and thoroughly as possible.

Heath is awesome! Made the whole process easy and found me a great rate!

Heath was so knowledgeable and calm every step of the way. Full of advice and empathy, he made this home purchase the smoothness that it was

He was responsive and made everything so easy!! Thank you so much!!

Heath makes everything very easy! Even in the middle of a pandemic Heath made the processes flawless! I bought my house through Heath the first time and came back to Refi due to his professionalism!

Heath and his team were on point with everything needed! I never had to wait for things to get done, he was always on top of it. He made himself available anytime I had any questions or concerns even on Sunday when I didn't expect him to get back to me until Monday he would reach out immediately. Impeccable service. Thank you Heath and Team!

Heath did a wonderful job helping me select the right loan and was very prompt and efficient in getting back to me with my questions which he answered with patience and kindness.

Heaths communication, professionalism, and expertise is unmatched. We were happy to have worked with him and he was readily available during the entire process. He has set the standard for his field of work. Thank you Heath. We will be referring everyone we know!

Heathe Riddle was very professional, was timely, and his execution was flawless in regards to his communication both verbally and written. I would highly recommend Heathe to my friends, family, and colleagues.

Heath took us on last minute after another lender handled us poor. He was quick and easy to contact! He was very knowledgeable and made us feel comfortable with any questions we had. We are so happy we used him!

Heath was fantastic!! Keeping me up to date and informed on my home loan. He was always available to answer my questions or concerns. Very professional but personable and positive. Only wish I could have met him in person but with Corona virus precautions was unable. Tops in my book!!